Anyone who wants their business to thrive knows that providing excellent customer service is essential. However, no matter how well you treat your customers or how much you care about resolving any problems they may have had while doing business with you, there’s still a chance that you’ll get a dissatisfied customer from time to…
An Online Customer Review Process that Works Online reviews are a very big deal for just about any business, but they’re especially important for tattoo removal businesses. People who are getting tattoos removed want to know that they’re choosing a business that will do a good job, and the best way to find out is…
You’re providing great customer service, your products are awesome, your staff is motivated, so how come you’re not getting any reviews? For many business owners the answer lies in the fact that they simply don’t have a business process for getting reviews. Like everything else, getting review should be ingrained within your customer touch-points. Here…
I think most small businesses understand the importance of customer reviews and why they need to get them for their business, but I don’t think they realize how effective online reviews are and that potential customers are seeking out reviews before they make a decision. Recent research by Dimensional Research shows that 90 percent of…
