Nov 21, 2024
Very nice and polite. Easy to talk to and gave me a good feeling about her
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Nov 19, 2024
She is very direct on what she is doing. She is very caring and generally cares on your health.
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Nov 05, 2024
She’s very friendly and great with my two little girls. Very efficient and quick.
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Oct 05, 2024
She actually read my charts before seeing me…. Most don’t do that.
Very personable and made me feel at ease with diagnosis.
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Sep 24, 2024
Knowledgeable, listen to what I was expressing to her, communicate very well abs she was present.
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Aug 18, 2024
What is about the Audiology and ENT department at Kelsey - This is to a person, the most professional and skilled department in the Kelsey Seybold system. Again, Dr. Yao is one of those amazing providers. My wife and I are 70 and she was born with a profound hearing loss mine is declining so we have been to the Memorial/Tanglewood and Woodway campus many times. Memorial is our favorite but whatever the KS leadership uses for metrics is just perfect. Your team of professionals will strain for non-linear cookie-cutter answers to our issues. Thank you.
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Jul 30, 2024
Efficient, friendly, good listener; excellent communicator of options available to resolve my issue.
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Jul 30, 2024
Efficient, friendly, excellent listener; exceptional communicator of options available for resolution if my ‘voice’ issues!
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Jul 13, 2024
Dr Yao has good experience and follows up her patients to assure they are well.
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Jun 18, 2024
She was really friendly and took her time to explain everything. She was very helpful with my condition.
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Jun 15, 2024
She was super sweet and thorough in her work. I felt heard and understood! She was able to take my silly rambling and turn it into a real diagnosis and it is a relief to have a game plan going forward.
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Jun 14, 2024
Dr. Yao is a gem. She is so caring…just a joy to visit.
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Jun 11, 2024
Dr Yao is such a friendly and positive person. She exudes confidence
in her treatment. I would highly recommend her as well as my follow
up appointment with the Audiologist, Shala Summers. They make a
great team.
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Jun 08, 2024
The Dr and the entire team was very cordial and professional. Thanks to all of them
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Jun 04, 2024
Very professional and informative , knowable
Patient , and explained in layman’s terms Great bedside manners ?
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May 24, 2024
She listens, doesn’t rush you, answers all questions and is very knowledgeable and sweet.
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May 18, 2024
Wonderful doctor
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May 14, 2024
Very detailed and pleasant. Explained my condition very well
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May 11, 2024
I was very impressed with her. She was caring, helpful, and has a great bedside manner. When I need an ENT doctor again, I will definitely choose her.
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