Apr 04, 2024
Dr. Lai is an amazing doctor, she provides ample time to listen, understand your concerns, and offer thorough explanations about diagnoses and medications. She creates a welcoming atmosphere and ensures you feel at ease under her care. Even when my kids are unwell, they enjoy visiting her office because she creates a positive experience, alleviating any fear associated with seeing a doctor.
Feb 13, 2024
Dr. Lai is outstanding!!! My son feels like a mini adult when he goes to her and feels that she is compassionate with him. Dr. Lai makes him feel heard and respects him as an individual. As his mother and my daughter, who see Dr. Lai, too, I appreciate her so much for making time when my kids get sick or when running a bit late. She always gives 110% every time we visit, answers all my questions, and if I have more, she quickly responds through the Kelsey-Seybold messaging system. Dr. Lai is the best, and if she ever leaves Kelsey, we are sure to follow.
Oct 21, 2023
Straight forward, listens to your concerns and alleviates them. Clear explanation and she’s efficient!
Sep 19, 2023
Dr. Lai personally called to check on my one year old daughter when she was very sick with covid in 2021. Dr. Lai continues to impress my family with her willingness to listen carefully and communicate diligently. She is genuinely just a nice person. We've seen about 10 doctors including 4 specialists for my kids over the last 3 years. I can say with confidence that Dr. Lai has been and is the best doctor for both my daughter and son. Thank you Dr. Lai!
Aug 29, 2023
Dr Lai makes my children comfortable. She listens to my children and me and is thoughtful in her responses. It is clear she is passionate about her role. My children love going to the doctor because of Dr Lai and the entire pediatric team at Kelsey.
Jul 27, 2023
Awesome doctor! Very caring and thorough! Would highly recommend her to everyone!
Jan 12, 2023
Dr.Lai was very nice and very professional. My daughter liked her a lot & so did I !
Dec 22, 2022
She's always friendly and thorough, and I love that she listens to the kids and speaks to them directly. It really gives them a sense of control over their care and helps them feel involved in the process.
She's so great that I suggested her to my sister for her child!
Nov 01, 2022
She is very tentative to her little patients. She is clear and concise, I kept coming back to Kelsey time and time again because of Mrs. Lai
Oct 07, 2022
Dr. Lai is the best Pediatrician we’ve ever had. I wish we could have been a patient since my son’s birth. We searched for several years trying to find the right Pedi for our family. Once we found Dr. Lai, we knew she was the one. She’s very attentive, caring, and knowledgeable. I always feel my son’s needs are being met under Dr. Lai’s care. I couldn’t ask for a better physician.
Oct 05, 2022
Kindness, asking relevant questions, careful thoughtful. Taking time to listen and engaging
