Jan 09, 2020

At first I was a little scared but everyone was very helpful. They made sure I was okay. They were very thorough in everything they did. They explain everything to me before hand. Dr. Gajula and staff are Amazing. I give them 5-Stars.

Jan 06, 2020

Service: The service here has been great. Except for a telephone glitch with a new employee the staff has been professional and efficient, yet kind. I highly recommend Dr. Gadula because she is highly thorough and listens. She found a hernia in my esophagus that a previous Dr. had missed.

Finance: Expect a copay each time you visit. This is NORMAL! As a former hospital finance employee in NC, this is not socialized medicine. Everyone gets their cut. This is the cost of healthcare. If you expect to pay nothing, you'll get nothing or you'll get substandard service.

Other: The front office staff is doing a great job. If you have a complaint, ask to use a back office. Don't argue in the lobby. This makes my wait longer and only makes YOU look badly. This is a private, for profit organization. They don't NEED to serve you or your attitude.

Recommendation: The office is usually crowded because it's so small. Ask patients not to bring family or guests unless that person is needed for transport or medical reasons. How about a water cooler, more and better magazines, and low cost snacks or candies that we can buy on good faith or from front desk. Thank you.

Jan 03, 2020

This is my second colonoscopy. Excellent nurse care and Dr. Puchakayala was very thorough in giving information to my sister after my procedure. After care I received a phone from a nurse checking up on me to make sure all was well with me. I thought that was awesome.

Dec 29, 2019

This is my second colonoscopy and was such a pleasant experience and the people are so professional with great bedside manner.
Dr. Bharat Puchakayala is absolutely the best I love this doctor and his staff. It was also a great advantage to have the procedure done on a Saturday at the Sugarland location.

Dec 29, 2019

This is my first colonoscopy and was such a pleasant experience and the people are so professional with great bedside manner.
Dr. Bharat Puchakayala is absolutely the best I love this doctor and his staff. It was also a great advantage to have the procedure done on a Saturday at the Sugarland location.

Dec 28, 2019

I really liked Dr. K, he took his time, listened to my concerns.

Dec 27, 2019

Competent doctors with great bedside manners. Thorough. Nice staff.

Dec 27, 2019

Good service. Dr Kumara Was nice and explained my procedure.

Dec 23, 2019

Really like the doctor.

Dec 19, 2019

I had excellent service. All my questions were answered and well explained in detail. I highly recommend Leka Gajula M. D. - Gastroenterology

Dec 13, 2019

I have had several colonoscopys done and this is the first place at this facility it was such a pleasant experience it was fast and self explanatory it was easy and the people at both facilities sugarland and katy are so professional and so kind Dr.Kumara is absolutely the best and ther was one employee that stood out the most was Martha in the Katy office she took the time and explained everything and was so nice and friendly I love this doctor and his staff keep up the good work

Dec 09, 2019

Excellent care with excellent staff. Recommend.

Dec 02, 2019

Very professional personnel delivering special quality care .

Nov 23, 2019

👍

Nov 22, 2019

Great Service

Nov 20, 2019

Other than waiting over 2 hours for my first appointment, the staff was very helpful and friendly. My procedure went well.

Nov 15, 2019

everyone is very nice and respectable. All of the staff is very friendly and has good attitudes. The doctors are very nice also.

Nov 15, 2019

Dr. Gajula is very detailed and knowledgeable. She provides care for my family.

Nov 14, 2019

Good first visit - office staff were very helpful.

Nov 10, 2019

Always nice and gets me in and out.

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