Jun 01, 2023
What a wonderful experience for both myself as the parent and my kids! This office is all about fun and you can tell that from the minute you walk through the doors. Everything is explained to you in a way that is easily understood and the orthodontist has a way with kids! Both of mine immediately said they liked her! I’d recommend this establishment to anyone looking for a place to care for their babies teeth!
May 15, 2023
First let me say that I was referred to Dr. Smith. I was told she worked miracles on teeth that experienced trauma. Upon arrival I was greeted by the receptionist (very nice) and then I was greeted by Lori. She is absolutely amazing, and super sweet she got my photos out the way and got me seated in a clean and comfortable room to wait for the doctor. Dr. Smith came in the room. She was personable, funny, caring, and sweet. She did the exam and gave me the best resolution to my problem. She took her time to explain to me my x-rays and what my next steps should be. I highly recommend going see her for your ortho needs.
May 04, 2023
We first visited Dr. Smith in 2019 to have our oldest daughter evaluated. At our first visit Dr. Smith was incredibly thorough, patient and friendly. I felt like I was her only patient in the office with the patience with which she answered my questions, despite the fact I was not. Our daughter would not be ready for braces for another 3.5 years from that first visit, however, Dr. Smith continued to do a thorough evaluation every 6 months. She recommended to have our dentist pull two baby teeth. Prior to this it appeared 2 of her adult teeth had stalled and potentially would retreat to the palate, creating a need for oral surgery and a lengthy process of manually pulling the adult teeth into place. (a procedure both my husband and I had done as pre-teens). Which was an extremely anxiety-producing thought for our daughter. After the baby teeth were pulled we watched the X-rays every 6 months and saw the adult teeth slowly descend on their own. During these years of consultation and numerous x-rays, each appointment was considered part of her complimentary consultation.
Now that our daughter has been in braces for almost 6 weeks, Dr. Smith's amazing customer service and bedside manner has not dimmed one bit. In fact, it has been a joy to watch her buzz around the office from patient to patient, occasionally singing to the music playing overhead and making each of her patients feel at ease. It is obvious that her entire office staff adore her and enjoy working with her.
In our first 4 weeks we have had a couple of unusual and unforeseen (to us, at least) occurrences pop up in regards to our daughter's brackets and "bite bumpers/turbo bite". Dr. Smith quickly responded to each concern with compassion and professionalism, one of those times was even over a weekend.
With the frequency of visits one must make to an orthodontist I am grateful that everyone at this office is so pleasant to be around and it doesn't feel like a chore to make these frequent trips.
As a side note, her office decor is stunning and at the same time soothing. The office is very well maintained.
We have now started our younger son on his evaluation journey and couldn't be happier. I know that she has a high attention to detail with every mouth and bite. I have never felt "nickel and dimed" and I was very impressed and grateful with the years of consultation. I also love seeing her out in the community. She is an active sponsor of many community/school functions and you will see her out in the community.
May 01, 2023
Dr. Smith and staff are amazing. Not only does Dr. Smith display extensive knowledge and attention to detail, but she and her staff are so caring, warm, and kind. Her office is organized and up to date and feels very welcoming, as is her personnel. Both my child and myself feel heard with any concerns or cares- Dr. Smith is passionate about her career and patients, and it shows. She’s taken care of emergencies in a swift and compassionate manner, even outside of office hours. We are so grateful for her and as a mother I am so thankful that my child has an orthodontic practitioner in whom I have the utmost trust.
May 01, 2023
Cutest office and such a bubbly welcoming staff! Dr. Katie is so sweet and makes you feel so comfortable with the whole process
Apr 18, 2023
This office is wonderful, the staff is so friendly and professional and Dr. Smith is amazing, she is such a positive energy . My granddaughter just loves her and everything about her office.I am so happy we found this amazing office for her Ortho treatment.
Apr 13, 2023
They have a sense of humor and the work they do is unmatched. What’s more do you want?
Apr 11, 2023
Since first coming we have had nothing but the best care not to mention the Dr.’s and staff makes you feel like they are family. We love the entire staff.
The Murchison’s ♥️
Apr 11, 2023
I feel so lucky to have found Dr. Smith and her team. We feel so welcome and taken care each visit. Highly recommend!
Mar 31, 2023
The services that I receive is excellent. Dr.Smith and the staffs are friendly and ensure that I am properly informed about my health and care.
Mar 27, 2023
Dr. Smith and the entire staff are incredibly kind, knowledgeable, and just fun to be around. Dr. Smith is a true professional that does incredible work, while always displaying care and compassion for each patient she encounters. While my son is happy to have his braces off, he is sad that he won’t have regular visits with them. I can’t say enough good things about our experience from start to finish.
Mar 27, 2023
The customer service and atmosphere is amazing. I felt very comfortable my whole visit.
Mar 23, 2023
I really believe the entire staff is so kind and welcoming. They certainly put my daughter, and me, at ease. I know she will be in good hands throughout her ortho journey!!
Mar 22, 2023
The whole team goes out of the way to make sure everything is right and if there is a problem they solve it.
Mar 22, 2023
There are so many positive things to say about this office. We have been seeing Dr. Smith for a couple of years, starting with visits to determine when it would be time to start braces. This is not a one-size fits all shop. Dr. Smith took the time together with her expertise, to find the best and most appropriate solution for my daughter. We were adamant that we did not want my daughter in braces multiple times through the years as is common practice now. Dr. Smith agreed and waited for the right moment and she was spot on.
Every experience at this office is a good one. Not only is Dr. Smith extremely knowledgeable and a joy to visit, but the entire team from the front office to the orthodontist assistants, are so lovely and caring. You always leave feeling that you are in good hands. This office can teach a lot of medical practices a thing or two about customer service. My other children will be seeing Dr.Smith as needed as well. We live closer to many other practices, but this is the only one we want to go to.
Mar 21, 2023
Smith and Pisklak Orthodontics is the absolute best! The staff is kind, nurturing and fun. Each patient feels so special and is completely taken care. Their work is outstanding and perfected. We love it and highly recommend this practice! ❤️
Mar 21, 2023
We love it! The staff is so warm and friendly! The environment is so nurturing and patients are made to feel special. The work is outstanding and the practice is our favorite!
Mar 15, 2023
Dr Smith and Dr Pisklak are AMAZING!! We love them both and their staff. We've been patients since 2016 and we're extremely pleased with the services we've received. Everyone in the office is friendly and knowledgeable.
Mar 15, 2023
The experience has been absolutely wonderful each step of the way. All staff members made us feel comfortable and were friendly. Dr. Smith was extremely patient and explained everything thoroughly, answered questions and relieved any anxiety about the services needed. My children are actually excited to arrive at the dentist for once. I love everything about Smith & Pisklak and would refer them to all my friends and family.
Mar 14, 2023
Awesome